Privacy Policy

1. Who we are

Seller Fee Desk (sellerfeedesk.com) is operated by an individual based in the United States (“we”, “us”). For any privacy question or request, email hello@sellerfeedesk.com.

2. What we collect and why

Messages you send us

If you email us, we receive your email address, your name if you include it, and your message. We use them only to answer you and to keep a record of corrections and requests. The site has no contact form; the contact page only shows our address.

Server logs

Like most websites, our server automatically records each request: IP address, date and time, the page requested, the referring page, your browser’s user-agent string and the response status. We use these logs to keep the site running, investigate errors and block abuse. They are deleted automatically after 14 days.

Content delivery and security (Cloudflare)

The site is delivered through Cloudflare, which processes IP addresses and request data to deliver pages quickly and protect the site from attacks. Cloudflare may set a strictly necessary security cookie when it needs to tell people from bots. See Cloudflare’s privacy policy. When a newsletter sign-up form comes into view, Cloudflare Turnstile also checks that it is used by a person (section 12).

Approximate country, to apply the right privacy rules

On pages that can show ads, your browser asks our content delivery network which country your request comes from (derived from your IP address). We use the answer only to decide whether consent is required before ads load. We do not store it.

The calculators

Every calculator on this site runs entirely in your browser. The item prices, shipping charges, costs, sales figures and other numbers you enter are not transmitted to us, are not stored on our server, and are never added to the address of a page. A printout or PDF you make exists only on your own device.

Files you open in the sales report analyzer. The sales report analyzer reads the CSV file you choose with your browser’s own file reader. The file and what is in it are not uploaded to us, not stored on our server or in your browser’s storage, and never added to the page address; closing the file or the tab clears them. A summary you download is made on your own device.

Carrying numbers to another calculator. Some results have a link such as “Same $28 on every platform →”. Only when you press one, the numbers and choices you entered (price, shipping, label cost, tax rate, item cost and item kind; from the StockX vs GOAT calculator also your Seller Level, payout method, GOAT rating, GOAT shipping and GOAT price) are placed in your browser’s session storage for this tab, under the name sfd-handoff, so the next calculator can open with them. The next page reads them once and deletes them straight away; an unread entry is ignored after 10 minutes and disappears when you close the tab. They never leave your device and are never put in the page address.

Search

The site search runs in your browser: what you type in the search box is matched against an index file your browser downloads, and it is not sent to us or added to the page address. If you open a link that already contains a search (for example /search/?q=ebay), that address reaches our server like any page request and is kept in the access logs described above.

Apart from that hand-off, no calculator saves anything on your device today. If a tool later offers to remember a setting for you (for example a store subscription level), it will do so only if you switch that option on, only in your browser’s local storage, never sent to us, with a button to forget it — and this policy and the Cookie Policy will name that storage before the option appears.

Cookies, advertising identifiers and similar technologies

We do not set cookies for analytics or tracking. Our advertising partner, Google, uses cookies and advertising identifiers as described in section 3. Details are in the Cookie Policy.

Emails about new guides and tools (newsletter)

If you sign up for emails about new guides and tools, we keep your email address and a record of your consent. What we keep, why, for how long and who helps us send the emails is in section 12.

What we do not collect

We have no user accounts, comments or payment forms. The newsletter sign-up is the only form that sends anything to us, and it asks only for an email address. We do not use analytics services at present. If that changes, this policy will be updated first and consent will be requested where the law requires it.

3. Advertising by Google AdSense

We use Google AdSense (publisher ID pub-6552764071336126) to show ads. Specifically:

• Third-party vendors, including Google, use cookies to serve ads based on a user’s prior visits to this website or other websites.
• Google’s use of advertising cookies enables it and its partners to serve ads to you based on your visit to this site and/or other sites on the Internet.
• You may opt out of personalized advertising by visiting Google Ads Settings.
• You can opt out of a third-party vendor’s use of cookies for personalized advertising at www.aboutads.info and, for visitors in Europe, www.youronlinechoices.eu.
• Google explains how it uses data in How Google uses information from sites or apps that use our services.

Even when ads are not personalized, Google may use cookies or identifiers for frequency capping, aggregated ad reporting, and to combat fraud and abuse.

We do not send Google any information that Google could use to identify you personally, such as your name, email address or phone number. None of our page addresses contain personal information, and nothing you type into a calculator is ever sent to Google.

When ads load

• EEA, United Kingdom and Switzerland: ads, and the cookies that come with them, load only after you make a choice in a Google-certified consent management platform that uses the IAB Transparency & Consent Framework. Until such a platform is active on this site, no ads are shown to visitors from these regions.
• United States and elsewhere: before ads load, the site checks whether you have opted out of sale or sharing (see section 9) or your browser sends a Global Privacy Control signal. If so, ads are requested in Google’s restricted data processing mode, which serves only non-personalized ads.

4. Affiliate links, including Amazon

Some links are affiliate links: if you follow one and later buy or subscribe, the company may pay us a commission. Each such link is marked where it appears — Amazon links with “(paid link)”, software links with “(affiliate link; we earn a commission)”. As an Amazon Associate, Seller Fee Desk earns from qualifying purchases. When you follow a link to Amazon, Amazon may use cookies to credit the referral, under Amazon’s Privacy Notice. We do not send any company anything about you; when you follow such a link you are on their site, under their privacy policy, and they may set their own cookies to credit the referral. See the Editorial Policy for how affiliate relationships are kept separate from what we write.

5. Legal bases (EEA, UK and Switzerland)

We process server logs and security data on the basis of our legitimate interest in running a secure, working website. We handle your emails to respond to your request. Advertising cookies rely on your consent, which you can withdraw at any time through the consent tool’s privacy settings. Emails about new guides and tools rely on your consent too; you withdraw it by unsubscribing (section 12).

6. Who we share information with

• Hosting: Hetzner Online GmbH, which runs our server in Germany.
• Content delivery and security: Cloudflare, Inc.
• Email: mail to hello@sellerfeedesk.com is received by Cloudflare Email Routing and forwarded to a mailbox hosted by Google (Gmail), so messages you send us are processed by Cloudflare and stored by Google. Replies to our emails about new pages arrive in the same mailbox.
• Advertising: Google and its advertising partners, as described in section 3.
• Emails about new guides and tools: Amazon Web Services (Amazon SES) delivers them; Cloudflare Turnstile checks that the sign-up form is used by a person (section 12).
• Legal reasons: when the law requires it, or to protect the rights and safety of users or the site.

We do not sell personal information for money.

7. How long we keep information

• Server access logs: 14 days, then deleted automatically.
• Emails: as long as needed to handle your message and any follow-up, and no longer than 24 months after our last exchange, unless we need to keep a record of a legal request such as a copyright notice.
• Calculator entries and files you open in the sales report analyzer: not kept by us at all. They never leave your browser; numbers you carry to another calculator are deleted as soon as that page reads them.
• Advertising data held by Google: under Google’s own retention policies. Your privacy choice stored in your browser stays until you clear it.
• Newsletter: until you unsubscribe; the details are in section 12.

8. Your choices and rights

Wherever you live, you can ask us to tell you what personal information we hold about you, to correct it, or to delete it. Email hello@sellerfeedesk.com. We may ask you to confirm the request from the email address involved, so that we don’t disclose or delete someone else’s information. We answer within one month, or within the period the law that applies to you allows.

If you are in the EEA, the UK or Switzerland, you also have the right to restrict or object to processing, to data portability, to withdraw consent at any time, and to complain to your local data protection authority.

For ads specifically, use Google Ads Settings, the opt-out pages listed in section 3, or your browser’s cookie settings.

9. California privacy rights (CCPA/CPRA) and other U.S. states

This section applies to California residents and describes our practices over the last 12 months. Whether or not these laws apply to a site of this size, we honor the requests described here from any U.S. visitor.

Categories of personal information we collect

We do not collect sensitive personal information, as California law defines it, through the site. What you enter into the calculators is not collected at all.

Selling and sharing

We do not sell personal information for money. When Google and its partners show ads, identifiers and internet activity are disclosed to them. Where that disclosure is used for cross-context behavioral advertising, California law can treat it as “sharing” of personal information, and in some interpretations as a “sale”. We do not knowingly sell or share the personal information of consumers under 16.

Your rights

• Right to know what personal information we collected about you, its sources, purposes and the categories of recipients.
• Right to delete personal information we collected from you.
• Right to correct inaccurate personal information.
• Right to opt out of the sale or sharing of your personal information.
• Right to non-discrimination. We will not deny you service, charge you differently or give you a different quality of service because you used any of these rights.

How to make a request

• To opt out of sale or sharing in this browser, use the Do Not Sell or Share My Personal Information page. We also treat a Global Privacy Control signal from your browser as an opt-out.
• For any other request, email hello@sellerfeedesk.com with the subject “California privacy request” (or the name of your state). We will confirm receipt within 10 business days and respond within 45 days, or tell you if we need up to 45 more days.
• Authorized agents: an authorized agent may submit a request for you if they provide your signed written permission, and we may ask you to confirm your identity with us directly.

Residents of other U.S. states with consumer privacy laws can use the same email address for the same requests. If we decline a request, you may appeal by replying to our decision, and we will review it and answer in writing.

10. Children

Seller Fee Desk is a general-audience site written for adults who sell online. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13 (COPPA). If you believe a child has sent us personal information, email hello@sellerfeedesk.com and we will delete it.

11. Security and international transfers

The site is served only over HTTPS, and we keep the information we hold to a minimum. Our server is in Germany and some of our providers are in the United States, so information may be processed outside the country where you live.

12. Newsletter: emails about new guides and tools

If you ask for it, Seller Fee Desk sends you an email when something new is published on sellerfeedesk.com: at most one email a day, only about new guides and tools. Nothing is sent until you confirm with the button in the first email we send you.

What we keep

• Your email address and whether your subscription is waiting for confirmation, active or ended.
• A record of your consent: when you asked and when you confirmed, the page you signed up on, which version of the sign-up wording you saw, and a one-way scrambled (“salted hash”) form of your IP address. We do not store the IP address itself.
• A log of the emails we sent you (date and a message number) and whether they could be delivered.
• Addresses are looked up through a keyed, one-way scrambled form, so our logs and database copies do not show who subscribed.
• If you unsubscribe: that scrambled form, so you get no more emails from Seller Fee Desk. You can come back only by confirming again yourself, with the button in a new confirmation email (we send at most one such email per 30 days after an unsubscribe).
• If someone else entered your address: every confirmation email has a second button, “It wasn’t me — don’t e-mail me again”. It blocks the address (and its +tag variants) on all our sites for good.
• If an email to the address bounces or someone marks one as spam: the same scrambled form, so the address is never emailed again by any of our sites.

We ask only for your email address.

Why

To send the emails you asked for, to be able to show that you asked for them, and to stop people from signing up addresses that are not theirs or flooding the form (that is what the scrambled IP address is used for). We rely on your consent; you can withdraw it at any time.

How long

• Never confirmed: the request is deleted after 30 days.
• Active subscription: until you unsubscribe.
• After you unsubscribe (or the address bounces or is reported as spam): the address itself is deleted within 30 days. The scrambled form stays, so we know not to email it. The consent record is kept for 3 years after that, as proof of what you agreed to, then deleted.
• The log of sent emails is deleted after 6 months.
• Our daily backup copies of the list are kept for 14 days.

Who helps us

• Amazon Web Services (Amazon SES) delivers the emails for us.
• Cloudflare (Turnstile) checks that the sign-up form is used by a person and not a bot. It loads when the form comes into view and looks at technical information from your browser. It does not see what you type. See Cloudflare’s Turnstile privacy addendum.

The list lives in a database on our own server. We never sell it, share it or use it for advertising. Our emails contain no tracking pixels and no tracked links: we do not know whether you open them or what you click.

How to unsubscribe

Every email about new guides and tools has an “Unsubscribe” link at the bottom: it opens a page where one button ends your subscription. Most mail apps also show an “Unsubscribe” button next to our address, which works with one click. You can also reply to any of our emails or write to hello@sellerfeedesk.com and we will take you off the list. If you never confirm the first email, you are not subscribed and nothing else is sent.

Questions, or a request to see or delete what we keep about you: hello@sellerfeedesk.com.

13. Changes to this policy

If we change this policy, we will update the date at the top of this page. Significant changes will be noted on the home page for at least 30 days.

14. Contact

Seller Fee Desk, operated by an individual based in the United States. Email: hello@sellerfeedesk.com.